Nokia Software Digital Experience Pre-Sales
Nokia -
Cairo, EgyptPosted 5 years ago12People have clicked1 open position
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Job Description
- For qualified opportunities, lead Customer Care customer technical engagements, understanding customers’ business pain points, requirements (including detailed use cases) and KPI’s.
- Establish trusting relationship with customer technical decision makers.
- Lead Customer Care/ Monetization (BSS transformation) offer solution strategy (including products and services requirements): assess customer RFP or input documents, define solution to be positioned and reference architecture by adapting Nokia blueprints to customer needs.
- Lead discussions on technical requirements and resolve gaps with Product Managers and System Engineers to ensure customer features/roadmap commitments can be met, during pre-sales engagements.
- Participate in technical discussions with other Nokia Business Groups and 3rd parties to define E2E solution required by customers.
- Guide and review technical offer deliverables: SoW, SoC/Point by point Responses, BoQs.
- Drive and document overall deal solution strategy (product and services), interface with PLMs & Pre-Sales (Services), to drive optimal scoping & cost structure to ensure competitivity and future up-sells.
- Support the sales team in bid defense planning and lead NSW technical presentation to the customer.
- Lead PoC/Trial proposals, including definition of trial scope, architecture, use cases and drive necessary management approvals
- Work with program management and delivery teams for knowledge transfer of customer project from pre-sales to post-sales
- Participate in account planning and revenue funnel reviews with sales and commercial management teams
- Participate in periodic reviews with Digital Experience leaders to provide status of key opportunities, wins/losses feedbacks and identified Digital Experience products and services gaps
- Strictly adhere to the published NOKIA SELL & NSW processes.
- Complete all administrative assignments comprehensively and on-time.
- Represent NOKIA in a professional and an ethical manner.
- Travel to customer meetings and related business activities can be up to 2 to 3 days a week in assigned territory.
Job Requirements
- 8-12 years of work experience in software engineering (product management, sales engineering/pre-sales, bids and proposals, or system engineering).
- Technical knowledge of Cloud,5G, IMS, LTE, Wireless Networks and associated Protocols.
- Master level education in Electrical Engineering, Software Engineering, Computer Science or Telecommunications Engineering.
- Knowledge of the MEA segments (service providers, enterprises and Internet of Things) and their Digital Experience requirements.
- Excellent interpersonal and presentation skills.
- Excellent English verbal and written communication skills required. French language is required.
- Ability to work under pressure and meet critical timelines.
- Strong interpersonal capabilities
- Creative ‘out of the box’ thinker.
- Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed.
