Browse Jobs
For Employers
Post JobLog inGet Started

Application Support Manager

Edita Food Industries
Cairo, Egypt
Posted 5 years ago
87People have clicked1 open position
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Purpose:

Direct & Manage the Applications Support team to sustain the business operations across all the company’s sector via its business applications, while oversee and direct the IT Technical projects for the SAP-ERP Landscape to cope with business scalability and business continuity.

Full responsibility on maintaining the availability and support of all the business critical funcations that affect the whole organization business systems availability

Responsibilities:

  • Responsible for the company’s Business Applications SAP-ERP reliability, scalability, security and performance to provide smooth and secure business operations.
  • Forecasting HW requirements to IT infrastructure team to make sure all business applications are functioning properly.
  • Ensure the deployment of new systems and changes on the Production Environment. And design of a rollback plan in case of failure.
  • Responsible to design the procedures to successfully restore a failed service as swiftly as possible in order to minimize the impact on business operations.
  • Ensure the information security across the company business applications in order to protect sensitive and confidential data to prevent unauthorized access and data vulnerability.
  • Responsible for the preparation of IT Budget related to business applications and control the spending in contribution with the CIO.
  • Monitor and control applications’ licenses issuing and retention.
  • Full responsibility on the Support budget planning and spending control as well as Support contract negotiations with vendors to ensure value delivery to the company.
  • Member of the IT change management committee responsible for identifying and managing change management impacts across people, process and technology.

Job Requirements

Job Requirements:

Education: Bachelors degree of Computer Science or related education - Knowledge of SQL and programming concept is a plus,

Experience: 5 - 7 years of experience in a similar field experience, implementing & supporting business applications & Hands-on experience managing and developing SharePoint applications and in-depth knowledge of SharePoint platform technologies is a plus

Languages: Excellent command of English language (Speaking, reading and writing)

Computer Skills:

  • MS Word Skills Advanced
  • MS Excel Skills Advanced
  • MS PowerPoint Advanced
  • MS Outlook Skills Advance
  • SharePoint Applications Advanced
  • SharePoint platform technologies Advanced

Working Conditions:

Working Days: 5 Days/week [Sunday Till Thursday].

Days Off: Two days/Week [Friday and Saturday]

Working Hours: From 07:30am till 04:00pm.

Working Environment: 20% Outdoors and 80% standard office work

Featured Jobs

Similar Jobs

Search other opportunities
JobsIT/Software DevelopmentApplication Support Manager