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Customer Support Representative

Voo
Downtown, Cairo
Posted 5 years ago
59Applicants for3 open positions
  • 16Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Note:- Will Not be looking to CVs who didn't answer the 5 Pre-screening Questions.

  • We're Hiring! Join Us on our Journey to change to Logistics industry in MENA!VOO ( startup based in downtown Cairo - playing the role of the middleman between both courier companies and clients )
  • Our Operations team is expanding massively and we are hiring multiple vacancies in operations department within the "Operations Control Center / account manager "
  • At VOO , the Account manager builds a solid connection between VOO merchants accounts and the courier companies.


Responsibilities:-

  • Operate as the account manager for any and all matters related to VOO merchants.
  • Communicate effectively through different channels (Telephone, Emails, Ticketing System, etc..)
  • Build and maintain strong, long-lasting relationships with VOO merchants / accounts /

Job Requirements

  • Background 2+ years of experience in operations or e-Commerce previous / customer support
  • Solution driven with get it done attitude.
  • Details oriented
  • Customer oriented

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