Job Details
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Job Description
- Handling daily requests
- Issuing, modifying or cancelling flight tickets
- Administer all booking requests and respond to all inquiries in a timely manner.
- Provide quick response to urgent cases
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations
- Deal with occurring travel problems, complaints or refunds
- Enter data into our software and maintain client files
- Network with tour operators
- Confirm and modify flight reservations.
- Ensure that colleagues and customers follow proper procedures.
Job Requirements
- Bachelor Degree in relevant field
- Experience 2+ years.
- Amadeus certificate
- Proficiency in MS Office is a MUST
- Good planning and organizational skills
- Well-developed verbal, listening, and written communications skills
- Ability to work independently or as a team player
- Attention to detail and a high level of accuracy and confidentiality
- Able to work under pressure.
- Able to solve any kind of problem might be facing with the clients.
