Regional Retail Manager
L'Oréal -
Jeddah, Saudi ArabiaPosted 5 years ago160People have clicked1 open position
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Lead and drive the responsible doors team to achieve retail target by delivering outstanding customer service
- Secures forecasts with retailers + roll out and to drive sell-in new launch/opening orders
- Make sure100% stock on top sellers and novelties at any time, monitor optimal assortment/stock by door
- Daily follow-up on orders and expected delivery with customer care
- Monitor daily sales KPI’s by door, plan action where needed
- Coordinate with retailers and marketing (PR / Digital) and Training on activations and events
- Business analysis: React on business opportunities (top 10 doors + incl. new doors)and drive for actions to maximize selling/sellout opportunit
- Consolidate customer’s responses, insights and feedback to brand team members. Initiate actions to drive sales
- Guarantee brand image by monitoring each door's quality and merchandising. Suggest any improvements needed to Retail Design team or Marketing
Job Requirements
- Worked very closely over the years with the retailers to drive the business using building good relationships and using my experience to accelerate the improvement in the field
- Developed strong understanding of the ME market and consumer, especially UAE
- Hands on approach to my business has helped me quickly identify how different activations/animations/launches/events etc play on the outcome and how to improve on them each time
SKILLS AND ABILITIES
- Building good relation with the retailers
- Supporting the execution of the marketing/brand strategy
- Identifying and addressing how to improve the customer experience in our shops
- Ability to coach teams on how to retain and build customer relationships,
- Support teams in driving their business at POS; planning events, GWP, trainings, etc.
- Communicating needs to the appropriate department to achieve the desired outcome
- Monitoring daily SO and advising on action