Training Specialist

• Reports to: Training Unit Manager
• Brief: A mentor is responsible for many tasks related to the training process.

Tasks:

Trainers:

• Attending demos of potential trainers
• Discussing/Coaching issues that need intervention with trainers
• Contributing in the evaluation of current trainers according to the academy's evaluation system
• Contributing in the process of action plans for trainers & coaching them when assigned

Courses:

• Revising material of the academy or sent by trainers
• Making sure material is approved by the Technical Consultant
• Creating e-classrooms for every course
• Uploading material upon e-classrooms
• Helping in material production (any form: Presentations - Courses Manuals - Workbooks - Aids - ... etc.)
• Updating material when required
• Developing new courses
• Developing/updating course outlines
• Developing/updating course content
• Modifying documents related to the modified course outline or to modified course content
• Project Management & Follow-up of the assigned corporate accounts

Assignment & Quizzes:

• Creating assignments following the academy's methodology when required
• Checking assignment
• Following-up assignment of trainees and sending timely notifications of late submission
• Correcting assignment on timely basis
• Forming progress reports and sending it to clients
• Creating Quizzes on the company's platform (Either Mentor produces it or collects questions from trainers)

Quality Assurance:

• Monitoring sessions technically to ensure quality assurance via class visits in DM Arts Academy different branches and/or DVR
• Keeping record of recorded sessions on bi-weekly basis
• Filling in required reports and keeping timely record of them

Trainees:

• Calling clients to investigate issues related to the role tasks when necessary
• P.s: An on-job training will take place for roles and tasks that aren't familiar.