Trainer
Edfa3ly -
Sheraton, CairoPosted 5 years ago117Applicants for1 open position
- 114Viewed
- 28In Consideration
- 86Not Selected
Job Details
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Job Description
- Collaborate with management to identify company training needs.
- Schedule appropriate training sessions.
- Oversee and direct seminars, workshops, individual training sessions, and lectures.
- Plan and implement an effective training curriculum.
- Supervise training budgets.
- Create/design training materials for different modules
- Prepare hard copy training materials such as module summaries, videos, and presentations.
- Train and guide new employees. (Responsible for employee on boarding)
- Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
- Create and maintain company knowledge base (ensure all information is up to date)
- Transform employee mindset to become customer experience focused
Job Requirements
- Bachelor’s Degree in business, HR, finance or related field.
- A previous customer services experience is a must 1+year
- A minimum of 2 years of proven experience in a training position.
- Impressive communication, presentation, and interpersonal skills.
- Detail oriented and willing to self-educate and research new techniques/topics
- Solid knowledge of the latest corporate training techniques.
- Excellent time management and organizational skills.
- Bilingual – able to train in English and Arabic
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