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Job Description
Overview
- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
Role
- Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
Job Requirements
- Experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management
- Strong knowledge of payment transaction processing and industry business knowledge
- Good understanding of Mastercard’s payment processing systems, formats and associated customer host interface testing services and principles
- Good understanding of the 4 party model and the full transaction lifecycle for Mastercard brands
- Ability to interact well with the customer
- Good verbal and written communication skills in English and Arabic
- Self-starter with a desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Ability to understand theory /principles with business impact and apply this understanding to the work environment
- Ability to provide training internally and to customers