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Customer Proposition Architect, MEA in Dubai, United Arab Emirates

Mastercard
Dubai, United Arab Emirates
Posted 5 years ago
82People have clicked1 open position
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Job Description

Role

Key Responsibilities

Reporting directly to the Digital Partnerships Lead for MEA, The candidate will ensure Digital Payments value proposition and strategy for each vertical is implemented in close alignment to market objectives and deliver commercial product launches and success.

Relationships.

Summary of responsibilities:

  • Support the Creation and Development of Centres of Excellence across the Digital Partnership Verticals
  • Assists in the development of the strategy for Digital Partner, the account objectives and action plans
  • Contributes to large cross-functional projects for the Digital Partners by developing presentations, conducting research and executing complex analysis, typically owns a specific portion of the project and/or work stream
  • Conducts and /or leads the delivery of special, ad-hoc studies for to aid leadership in developing and/or framing digital partner/vertical specific solutions and value propositions
  • Participates and attends leadership meetings, may participates in senior level discussions
  • Developing necessary tools and processes to ensure Sales Management excellence for the Digital Partnerships Team – including creating key templates such as QBR templates, Customer Engagement Templates, KPI Management and Reporting etc.
  • Support flawless execution through collaboration with key constituents both internally, including the Digital Partner Group Relationship Manager (market development, global products & solutions, legal, franchise and finance teams), as well as external resources (customers and Digital partners, regulators and third party service providers) to ensure seamless execution of the strategy
  • Develop views on competition positioning in the partners industry vertical for MasterCard. Accountable for MasterCard positioning with the industry eco system
  • Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy
  • Develop & Co-create new business models with the view to accelerate business growth – to increase MasterCard share and volume and identifying new revenue streams – working in partnership with the Group Relationship Managers, Digital Business Development Managers and Head of Digital Partnerships to …
  • Develop & Co-create new business models(Vertical Focus) with the view to accelerate business growth – to increase MasterCard share and volume and identifying new revenue streams
  • Support the ideation, scoping and then documenting new business models, value propositions and /or innovative ecosystems in collaboration with the customer, internal stakeholders and /or external third party providers as required.
  • Unpack the needs, aspirations and pain points for Mastercard Digital customers in a consultative approach
  • End to end ownership of narrative and storyboarding for strategic pitches and sales opportunities
  • Support the packaging and documentation of new business opportunities/ sales pipeline leveraging full suite of MasterCard products and solutions, including co-brands, prepaid and commercial products, MasterPass, Advisors’ services and other MasterCard products service innovations or enhancements
  • Support the development of financial modelling and business cases for identified opportunities and value propositions.
  • Work with the Digital Partnership team Account Managers and MasterCard cross functional teams to identify new segment and product opportunities and develop/ execute bespoke propositions to maximize penetration with Digital partners/ industry

Job Requirements

  • Ability to package industry trends and consumer needs to provide sales ideas, solution selling support and differentiated value for Mastercard offerings.
  • Experience of building and driving business cases, strategic plans and execution roadmaps
  • Strong consultative mind-set, including sound communication and presentation skills, able to effectively articulate and present complex architectures, solutions and ecosystems.
  • Team player, comfortable working in a large matrix organization, willing to lead, build consensus and determined to get things done in time
  • Experience working across culture. Comfortable working in a dynamic environment where rapid or sudden changes are not unusual
  • Strong Project Management and Program Execution Skills
  • Solid interpersonal and communication skills _ matrix management capability. (internal and external stakeholders)
  • Results driven, a proactive self-starter.
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