Sales Support Agent

Responsibilities and Duties:

• Establish relationships with new customers.
• Maintain and grow relationships with existing customers.
• Strive to improve customer satisfaction through excellent customer service.
• Identify and respond to client needs.
• Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
• Follow up on customer orders, as necessary.
• Anticipate the needs of clients and address them accordingly.
• Meet with customers to determine their specific needs and wants, making suggestions as appropriate.
• Communication Channels are Phone, Email and WhatsApp

Work Conditions:

• Working hours are from 9AM to 6PM KSA time (including one hour break) 6 days a week.
• Work from home 
• Customers in Saudi Arabia