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Job Description
- Provide accurate information (e.g. product features, pricing and after-sales services).
- Answer customers’ questions about specific products/services.
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products.
- Ensure racks are fully stocked.
- Manage returns of merchandise.
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
- Inform customers about discounts and special offers.
- Provide customer feedback to the Store Manager.
Job Requirements
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Understanding of the retail sales process.
- Familiarity with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.
- Bachelor degree.
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