Revenue Associate - Invoice to Cash
Nielsen -
Cairo, EgyptPosted 5 years ago35People have clicked1 open position
Job Details
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Job Description
Responsibilities:
- Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented
- Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
- Monitor and record customer account details for non payments, delayed payments and other irregularities (disputes)
- Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
- Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
- Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
- Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
- Accountable for reducing delinquency for assigned accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Dispatch invoices to the client, could be by mail, mailing or portal sites
Job Requirements
Education & Training
- Degree in Finance or Accounting preferred
- Fluency in English and local language mandatory; third regional language preferred
Experience
- Experience working in multinational, multi-cultural environment
- Experience working with remote counterparts
- Experience working in Collections
- Experience working on SAP