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Revenue Associate - Invoice to Cash

Nielsen
Cairo, Egypt
Posted 5 years ago
35People have clicked1 open position
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Job Details

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Job Description

Responsibilities:

  • Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented
  • Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
  • Monitor and record customer account details for non payments, delayed payments and other irregularities (disputes)
  • Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
  • Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
  • Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
  • Accountable for reducing delinquency for assigned accounts
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Dispatch invoices to the client, could be by mail, mailing or portal sites

Job Requirements

Education & Training

  • Degree in Finance or Accounting preferred
  • Fluency in English and local language mandatory; third regional language preferred

Experience

  • Experience working in multinational, multi-cultural environment
  • Experience working with remote counterparts
  • Experience working in Collections
  • Experience working on SAP

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