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Job Description
As part of the CMO team, this role embraces the company’s Marketing principles, Microsoft Brand Stewardship, Privacy/GDPR and Accessibility Standards compliance, and contributes to ongoing improvements in maximizing local marketing spend and driving marketing efficiency, marketing impact, and scale. The role has Program Management or Content Adoption and Localization Reviewer responsibility to support the overall local marketing programs that align with global strategies.
- Participates in local vteams (Business Group (BG), Consumer & Device Sales (CDS) and CMO discipline teams) to enable customer-centric, compliant marketing execution excellence. (10% of time)
- Aligns with CMO Integrated Marketing and Business Groups on all content (Global Engagement Program (GEP) & Non-GEP) requirements to forecast workflow and anticipate peak times. (10% of time)
- Establishes ongoing cadence with key local and corporate stakeholders and leverages standard connection rhythms and processes, and reporting dashboards to continually improve accuracy, streamline processes, and improve local relevance. (10% of time)
- Program Management: This role owns the rhythm of connection and works across CMO workstreams to ensure seamless process flow and smooth marketing execution landing including set up and management of Marketing Services Desk (MSD) and Marketing Services Center (MSC), GEP execution partnering with IML team, engagement processes with CMO discipline teams and other marketing v-team stakeholders. This role partners closely with the Integrated Marketing Leader to keep CMO running smoothly from a marketing operations perspective. Works closely with CMO Leader to track budget within CMO. (70% of time)
Key Area stakeholders/partners for your focus area:
- CMO Leader
- Integrated Marketing Leader
- Digital and Experiential Leads
- Analytics Leads
- Marketing Service Center (MSC)
- Agency Management
- Corp stakeholders for Marketing Rhythm of Connections
Job Requirements
Education, Key Experiences, Skills and Knowledge:
- 5+ years of proven program management, budget management, understanding of compliance policy experience, preferably in technology digital marketing, with strong marketing operations background.
- Proven track record of cross-group collaboration and contributing to team success with marketing operation/execution excellence.
- Experience in working at a large global multinational a plus.
- Innate ability to navigate through a complex matrix organization.
- Adept in change management helping others to plan, execute, and communicate effectively.
- Thrives in a fast-paced connected sales and marketing environment.
- Must be aware of compelling customer experiences connected to business outcomes and embrace Marketing Automation concepts.
- Strong understanding of sales priorities and motivations and ability to help advocate for marketing in conversations with sales organizations.
- Exceptional oral and written communications skills;. Strong anticipatory skills in delivering marketing operations excellence.
- Strong maturity, presence, and track record of marketing impact and influence.
