Customer Satisfaction / Office Admin Executive

We are looking for a presentable Customer Satisfaction / Office Admin Executive. She will be responsible for customer service operations and office admin tasks, ensuring the highest levels of customer satisfaction to match the company goals.

• Scheduling meetings and appointments.
• Welcoming visitors and customers
• Maintain customers relationships and handle their complaints and pass it to the responsible department.
• Take feedback from walk-Ins and customers randomly.
• Managing incoming calls and customer service inquiries.
• Organize the office layout and order stationery and equipment.
• Address employees query regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Plan in-house or off-site activities (parties, celebrations, meeting, etc..)
• Recording Tasks & Customers problems
• Submit timely reports and prepare presentations/proposals as assigned