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IT Help Desk

LOLC EL-OULA MICROFINANCE EGYPT’
Maadi, Cairo
Posted 5 years ago
86Applicants for1 open position
  • 78Viewed
  • 0In Consideration
  • 12Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Answer staff questions in person and via phone on all company supported applications
  • Troubleshoot computer problems
  • Determine source of computer problems (hardware, software, user access, etc.),
  • Advice staff on appropriate action,
  • Serve as liaison between staff and the technology department to resolve issues
  • Provide recommendations on company application purchases
  • Document resolutions for future reference.

Job Requirements

Qualifications:

  • Microsoft Certified Professional
  • Two years experience in the IT field
  • The ability of analytical thinking
  • Ability of problem-solving

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