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Telemarketing Agent

New Capital
New Cairo, Cairo
Posted 5 years ago
11Applicants for3 open positions
  • 9Viewed
  • 6In Consideration
  • 0Not Selected
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Job Details

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Job Description

Job Summary: Telesales agent will be required to contact potential clients representing our services and help them to know our company better through a guided script.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales-Direct prospects to the field sales team when needed
  • Enter and update customer information in the database .

Job Requirements

  • Proven experience as telesales representative or other sales/customer service role .
  • Good knowledge of Microsoft office (Word, Excel, Outlook).
  • Ability to learn about products and services and describe/explain them to prospects .
  • Very Good English command.
  • Excellent communication and interpersonal skills.
  • Outstanding negotiation skills with the ability to resolve issues and customer complaints.
  • At least 6 months experience in telesales field.
  • Fixed working hours from 10 am to 6 pm.

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