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Job Description
Job Scope: As a Business Support Manager you are responsible for support functions including finance and accountancy, general logistics services, purchasing, warehouse, and human resources.
Responsibilities:
- Provide necessary administrative support to the Operations Manager and Business Development Manager to deliver an excellent service to clients in line with company goals.
- Develop and implement administrative policies and procedures.
- Ensure the formalities required by government bodies are completed in time and conduct pro-active follow up of legal matters.
- Manage vehicles, labor, staff expenses, printed materials, equipment, and administrative support.
- Manage a team of supervisors, provide them with necessary training and coaching, set KPIs and conduct performance evaluation.
- Develop, prepare and administer the company budget and purchasing.
- Develop and maintain standardized operating procedures for logistics and warehousing.
- Make sure logistic procedures are applied in compliance.
- Supervise day to day running of all logistical elements on event projects.
- Prepare & analyze financial performance reports for all departments to allow top management to create & modify strategic plans to ensure divisional operations are aligned with organizational financial goals.
- Forecast & reports changes in business climate which affect divisional budgeting to ensure proper funding is available to meet organizational goals.
- Review operational procedures and recommends opportunities for reduction.
Job Requirements
Required Qualifications:
- Bachelor’s degree in Business Administration or any related field.
- Master degree in Business Administration is a big plus
- Must have at least overall of 12 years of experience.
- Hands-on experience with support services.
- At least 6 years in the management of the shared services.
- At least 6 years in management roles.
- Full proficiency of the Arabic language.
- Full command of written and spoken English.
- Proficient in MS Office.
Required Competencies:
- Excellent communication skills.
- Customer-service orientation.
- Excellent team management skills.
- Problem-solving skills.
- Outstanding Leadership skills.
- Excellent organizational skills.
- Excellent teamwork skills.
