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Job Description
myCOoffice is a business center to provide business service including office space, business meeting, as well as business knowledge and skills to entrepreneurs, SME and free lancers in Egypt.
Job Summary
You will be responsible for managing customer requests and office facilities as well as sales activities in myCOoffice.
Key Duties
- Customer Service : You handle customer service questions, complaints and requests in a timely manner with authority and responsibility.
- You manage office facilities clean and neat and order office supplies, make copies, scan documents, respond to emails, pick up the phone, give directions and other related administrative duties.
- You prepare weekly or monthly reports.
- You give amazing tours and follow our sales process to get the right people into the space.
- You get members signed up in our system, on all the right email lists and connected to the Internet and printer.
- You meet the objectives and performance measures as agreed by the CEO. Build good relationship with all customers, ensure customer‘s satisfaction, analyze customer satisfaction reports.
Have a positive, entrepreneurial attitude. We’re going to have fun here and hope you do too.
Job Condition
- Working days from Sunday to Thursday. (5 days a week)
- Working hour from 8:30 to 5:30.
Job Requirements
Requirements
- Bachelors degree from a recognized university
- At least 3 years experience in customer service
- Fluent in English
- Good communicator: written, in person, on the phone
- Good general business knowledge and practical understanding of marketing, management and finance/accounting.
- Practical knowledge of Google Apps, Microsoft Office, Adobe Photoshop or other such business tools.
- Punctual, professional, fast-learning, and entrepreneurial; self-starter that works well in a fast-paced, start-up environment.
