Account Manager

JOB SUMMARY
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

JOB DUTIES

• Arranging meetings and liaising with clients to understand their requirements
• Quality control of all work that is submitted to clients
• Disclosing progress details to the client and all team members
• Monitoring all stages of projects to guarantee that they run smoothly
• Writing status reports throughout the duration of the project to keep clients and peers updated
• Ensuring that the project stays within the allocated budget
• Administration tasks that will help to keep projects well-managed and organized
• Offering creative ideas to the creative team to develop exciting campaigns and encourage clients to understand the importance of creativity throughout projects
• Keeping oneself stimulated in order to achieve maximum productivity