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IT Support Specialist

Ateb
San Stefano, Alexandria
Posted 5 years ago
79Applicants for1 open position
  • 8Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware
  • Provide technical support for both hardware and software issues that may arise
  • Monitor the system daily and respond quickly to any security breaches or usability concerns
  • Backup systems and verify that backups have been completed
  • Regularly upgrade systems as needed
  • Assist in integrating new applications and technologies into the current system

Job Requirements

  • Bachelor degree in related field
  • 2+ years of experience as a system administrator
  • Ability to respond to help desk requests after hours
  • Expert knowledge of system security concerns and vulnerabilities
  • In-depth knowledge and experience with VMware
  • Any training / certification in Microsoft System administration will be advantage
  • Familiarity with Windows server/desktop operating systems

Preferred Skills

  • Problem-solving
  • Highly confident with providing support and training to users
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to Users
  • Ability to describe technical information in easy-to-understand terms
  • Patience
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Thinks clearly and calmly under pressure
  • Places emphasis on client satisfaction

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