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Job Description
- Contact potential customers to inform them about our services using scripts
- Obtain new data permanently.
- Learn details about our product and service offering
- Address any questions or issues customers may have
- Communicate with customers to understand their requirements and need
- Offer solutions based on clients’ needs and capabilities
- Direct prospects and leads to the sales team
- Keep an updated customer database
- Always strive towards meeting sales quota
- Take and process orders in an accurate manner
- Keep records of calls and sales and note useful information
Job Requirements
- Proven experience as Sales Representative or other Telesales Representative /Customer Service role·
- Proven track record of successfully meeting sales quota preferably over the phone·
- Ability to learn about products and services and describe/explain them to prospects·
- Excellent communication and interpersonal skills·
- Cool-tempered and able to handle rejection·
- Outstanding negotiation skills with the ability to resolve issues and address complaints
