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Job Description
The Technical Lead is in charge of the technical integrity and performance of the cloud platform during the RUN phase with the following responsibilities:
- Accountable for technical integrity of the platform throughout the RUN lifecycle.
- Provides complex troubleshooting for major incidents and crisis
- Provides technical guidance and supervision for complex changes and attend CABs as subject matter expert
- Manages regular performance management reviews
- Coordinate technical audits involving internal and external contributors
- Manages Release deployment and upgrades for Infrastructure components
- Provides solution-specific technical knowledge to the support teams
- Makes technical decisions for platform organic growth based on Capacity Reports
- Develop and maintain technical best practices rules and guidelines for cloud provisioning to guarantee platform consistency and scalability
- Main interface for OCB Architects and Engineering for technical subjects specific to the customer solution
- Support with TDA and Engineering for design evolution and new projects extensions
- Support the pre-sales and project functions for platform extensions
- Member of key technical governance meetings related to the solution
Job Requirements
- Experience in technical management of complex IT/Cloud platform based on multiple technologies
- Expertise in Cloud Technologies (Virtualization, Storage, Backup, Cloud Management platforms)
- Ability to follow related technology trends and evolutions
- Experience with IT delivery organizations and processes is a plus
- Experience in project management is a plus
- Team working and presentation skills
- Engineering degree and suitable technical certifications
- Fluent in English - French is a plus
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