Solve critical store operational problems including customers complaints, in order to ensure operational effectiveness and to increase customers satisfaction.
Monitor the shop hourly revenue and prepare staff schedule accordingly in order to ensure that the Shop/Department manpower is effectively matched to operational requirements in a cost effective manner.
Performance and the achievement, or exceeding, of sales targets
Prepare management information reports on store performance in order to allow informed decision making.
More than 5 years
Not Specified at least
5+ Years of experience in retailing
At least 1 year as Store Manager
Strong knowledge and understanding of store operating procedures