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Customer Care Team leader

Cairo, Egypt
Posted 5 years ago
269Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Deal directly with customers face to face
  • Respond promptly to customer inquiries and Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Handle, Manage and efficiently deal with customer inquiries, complaints and requests
  • Understand the process cycle and acts upon
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.

Job Requirements

  • Bachelor Degree
  • 3-5 year of customer care/customer service experience
  • The ability to learn how to solve small technical Problems
  • Excellent English
  • Ability to work under pressure.

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