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Customer Service Representative - Alexandria

RUSHBRUSH INC
Alexandria, Egypt
Posted 5 years ago
308Applicants for4 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Job Responsibilities:

  • Meet and welcome Customers Face to face at the company premises.
  • Assist Customers with the required products and services.
  • Making free trials for all the products for the customers.
  • Ensure high level of Customer Satisfaction.
  • Present the company in a professional and decent manner.
  • Follow up on customers' tickets (Repair - Replacement - Refund).
  • Manage stock inventory.
  • Inform customers via phone that their products are ready for pickup from our head quarter.
  • Resolve complaints and answers Customers' questions regarding services and procedures.
  • Communicate with other departments to resolve any problems and expedite work.
  • Responsible for making daily reports.
  • Receive customers calls and answer their inquiries.

Job Requirements

  • University graduates.
  • Very Presentable.
  • Very Good English level.
  • Excellent Communication Skills.
  • Excellent Negotiation Skills.
  • Ability to multi-task.
  • Good Team player.
  • Ability to work under pressure.
  • Flexible to work on rotational shifts basis (Max. time 10:00 pm).
  • Flexible with rotational days off.

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