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Process Analyst

First Gulf Solutions
Riyadh, Saudi Arabia
Posted 5 years ago
30Applicants for1 open position
  • 4Viewed
  • 2In Consideration
  • 6Not Selected
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Job Details

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Job Description

Researching Processes

  • Process analysts interview personnel and conduct site observations to ascertain the equipment, methods, and personnel needed for effective processes. This also involves staying up to date with the latest business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently.

Gathering Data

  • Process analysts gather information through process mapping, flow-charting, and workshops. This information can then be used to develop better process engineering.

Meeting with Clients

  • As part of the data gathering element of this job, process analysts meet with clients and carry out workshops to help them document any valuable information and to determine the business goals that clients want to achieve and work towards.

Monitoring Process Performance

  • Process analysts look at the business and workflow processes to find out how they can be improved or automated. This involves using analytical software to document procedures and map processes.

Writing Reports

  • Process analysts apply their knowledge of business process modelling, and present the data they’ve gathered to stakeholders for further discussion and opportunities to outline how processes and performances can be improved.

Job Requirements

Process Analyst Skills and Qualifications

  • Process analysts should have great interpersonal and communication skills, as well as be comfortable using different computer programs, and have excellent report writing abilities. Typically, employers will require a bachelor’s degree in business or economics, as well as the following abilities:
  • Analytical skills – this job involves analyzing data and processes, as well as interpreting information from customers, vendors, and key stakeholders, so analytical skills are a must
  • Communication skills – process analysts work closely with clients, colleagues, and customers to gather information, so they need to have strong verbal and written communication skills, as well as be good listeners
  • Computer knowledge – process analysts are proficient in using analytical programs, as well as spreadsheet software and flow-charting tools, so computer competency is important
  • Problem-solving abilities – process analysts think creatively to solve their clients’ problems, so they need to have strong troubleshooting skills to find new ways to help clients achieve their goals
  • Writing skills – Process analysts have excellent writing skills in order to produce presentations and reports on their findings.

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