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IT Support Executive

Tline
Maadi, Cairo
Posted 5 years ago
118Applicants for1 open position
  • 72Viewed
  • 0In Consideration
  • 26Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Main Job Duties:

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology

Job Requirements

  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • BSc/BA in IT, Computer Science or relevant field
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to prioritize and delegate
  • A keen eye for detail

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JobsCustomer Service/SupportIT Support Executive