Field Service Engineer (Catheterization, Surgery and Digital X-ray) in Cairo, Egypt

Philips - Cairo

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Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Installing Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH
  • Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
  • Performing corrective maintenance, supported when necessary by tier-2 support helpdesk
  • Demonstrating commitments to meet customer needs and requirements by ensuring all given quality standards
  • Submitting timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
  • Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
  • Supporting the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
  • Using company property with care to ensure optimal results with minimal operational costs
  • Keeping abreast of new technologies likely to affect PH range of products
  • Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
  • Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies
  • Responsible for completeness and accuracy of service records with particular attention to test & inspection results
  • Responsible for adopting appropriate ESD control while servicing PH equipment
  • Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
  • Responsible for reporting identified device safety issues according to applicable PH quality standard policy
  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
  • Channel Partner selection & renewal (within appointment & approval framework)
Job Requirements

To succeed in this role, you should have the following skills and experience:

  • Degree level education or equivalent
  • Fresh graduate
  • Minimum 1 - 3 years of experience (we are open to consider fresh-graduates as well) in Cardiac & Vascular interventional X-ray systems, Digital & Surgery X-ray systems, with multimodality experience.
  • Fluent in English, verbal and written in addition to local language
About this Company

Koninklijke Philips N.V. is a Dutch multinational technology company headquartered in Amsterdam currently focused in the area of healthcare and lighting. It was founded in Eindhoven in 1891 by Gerard Philips and his father Frederik, with their first products being light bulbs

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