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Senior Travel Counselor

Sheraton, Cairo
Posted 5 years ago
58Applicants for5 open positions
  • 25Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute the cost of travel and accommodations, using calculator, computer, carrier tariff books/systems, and hotel rate books/references, or quote package tour's costs.
  • Book transportation and hotel reservations, tours, and handles all visa arrangements.
  • Telephone customer to advise of any changes with travel conveyance or to confirm a reservation.
  • Follows up on waiting list reservations & pending travel procedures with clients/accounts.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company.
  • Provide the customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
  • Print or request transportation carrier tickets, using a computer printer system or system link to travel carrier.
  • Handle clients' Technical problems.
  • Adhere to all operating, quality and security procedures

Job Requirements

Educational Background

  • B.Sc. Preferably in Tourism

Special Training

  • Ticketing courses, Ticketing Systems (Saber)

Language Skills

  • Fluent in a Foreign Language especially English/French
  • Another language is an asset.

Computer Skills

  • General knowledge of operating common applications.
  • Ticketing Systems: Saber

Other Required Skills & Abilities

  • Communication skills, Organizations skills, Interpersonal skills

Others:

  • Presentable

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