Technical Support Specialist

Confidential Company - 10th Of Ramadan City, Sharqia

Applicants for
3 open positions
In Consideration
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Medical & Social Insurance
Arabic, English
3 open positions
About the Job
  • Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ requests.
  • Load appropriate software packages such as operating systems, networking components and office applications.
  • Assist in the customization and adaptation of existing programs to meet users’ requirements.
  • Provides telephone, in-person and online support to employees.
  • Provide updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
  • Connect users to networks and provides initial training in facilities and applications.
  • Administer e-mail and anti-virus programs.
  • Install and configure wireless networking equipment
  • Support the day-to-day operations of a computer network.
  • Assist in research and procurement of computer accessories and supplies.
  • Make sure that network systems keep communications and information flowing smoothly. include wide area networks, local area networks, intranets and other systems for communication.
  • Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
Job Requirements
  • 1-3 years of experience as IT specialist
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
  • Hands-on experience with computer networks, network administration and installation.
  • MCSA and CCNA certifications are assets.