Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Responsibilities
Will be responsible for creating technical documents and manuals; explain complex information in a clear and concise manner and working with scientific staff to ensure accuracy of product descriptions
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development & internal teams leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Understand and use process charts, flow charts, and document database schema.
Job Requirements
Skills and Qualifications
- Bachelor’s degree in a relevant technical field
- 2-4 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Experience working with Modeling tools, wireframe tools, MS office, document management system
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful
- Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion
- Skill in project management, time management, and initiation and execution of tasks
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)+
- Familiar with Business process modeling
- Previous software development experience
