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Job Description
- Make sure that collection personnel are trained on proper handling of customer, sensing fraudulent behavior and procedural requirements of different types of customers of settling and paying Invoices/claims
- Ensure that collection personnel are well trained in collecting information and documents needed for proper posting of collected debt and minimize errors and mismatch
- Make sure that all collections are reported deposited or delivered to cashier on daily basis and take all necessary actions to safeguard collected amounts
- Ensure that insurance coverage against potential risks is adequate and sufficient
- Ensure that there is proper control over collection receipts delivered to collection personnel
- Ensure that receivable records of customers are closely monitored and cleared of any discrepancy in coordination with accounts receivable
- Help in solving problems related to collection
Job Requirements
- Bachelors Degree
- Very good communication, negotiation Leadership skills
- Exp.: 5-7 years