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Job Description
- Serve as the primary contact for the customer during the implementation process.
- Participate with development team in testing new releases of the product.
- Provide in depth training to the end users in the system set-up and functionalities.
- Respond to all client inquiries and when necessary troubleshoots, report and resolve any issues promptly.
Job Requirements
- 1-3 years experience in Software Implementation
- Experience in database fundamentals, SW deployment, end-users training, support & troubleshooting
- knowledge about Software development life cycle
- Excellent verbal and written communication skills
- Willingness to travel to different cities in Egypt and outside Egypt
- Bachelor's degree from Engineering or Computer Science
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