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Call Center Agent - Collection

NOK for Human Capital Solutions
Heliopolis, Cairo
Posted 5 years ago
40Applicants for1 open position
  • 19Viewed
  • 1In Consideration
  • 6Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status

Job Requirements

  • Bachelor degree
  • Male or female
  • Excellent/fluent English
  • 1 year experience in the collection is a must
  • Maximum age 29

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