Browse Jobs
For Employers
Post JobLog inGet Started

Quality Control Auditor

HITS Solutions
Nasr City, Cairo
Posted 5 years ago
240Applicants for1 open position
  • 67Viewed
  • 13In Consideration
  • 31Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Conduct remote or face to face Audit meetings with the customers to ensure utilization of modules and verify the current implementation.
  • Providing report with the audited issues and recommendations after every Audit process.
  • Follow up with the service delivery team to ensure that all issues are solved successfully.
  • Audit internally on the outsourcing activities to ensure the efficiency and accuracy.
  • Audit on all new projects’ phases to ensure that the implementation is done as per customer business needs and based on HITS best practices.
  • Review support cases periodically through CRM to ensure that the service delivery team is taken into consideration the QC standards while solving any case
  • Provide mentoring and support to department colleagues through sessions to comply with the standards.
  • Evaluating the standards periodically and apply amendments if needed.
  • Preparing statistical reports to view the enhancement curve and make improvement plan.

Job Requirements

  • Fresh graduate up to 2 years of experience.
  • Proven experience as a Quality Control Auditor or any relevant role.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task.
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.

Featured Jobs

Similar Jobs

Search other opportunities
JobsIT/Software DevelopmentQuality Control Auditor