Job Details
Experience Needed:
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Education Level:
Salary:
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Job Description
- Confer wif customers by telephone or in person to provide information about products or services
- Resolve customers' service complaints by performing different activities
- Maintain a thorough noledge of teh mall’s services, amenities/facilities, stores/locations and promotional activities
- Actively promote promotional activities to all customers.
- Ensures and provides quality service to both internal and external customers.
- Preparing reports as daily report for customer interactions and transaction.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions take
Job Requirements
Minimum required Education
- Bachelor or license Degree
Language Proficiency:
- Excellent level in the Arabic and English language
Skills and Abilities
- Work under pressure
- Communication
- Customer focus
Professional Knowledge
- Awareness of techniques of handling different kinds of customers.
