MS Chief Operating Officer
Job Details
Skills And Tools:
Job Description
We are now looking for an MS COO who will be accountable for end to end managed services, contract fulfillment and P&L for customer and Ericsson. Where MS contract scope corresponds to a managed operation, MS COO is accountable for operations delivery for all type of service contracts towards ONE customer
MSCOO will work closely with customer to satisfy Customer needs, with best quality of work performed by Local/Global delivery machine, as per contract obligations
MSCOO will have target for business development and growth within the same customer as well as continues operation improvements.
Responsibilities
- To manage MS contract execution (cost, time and quality) ensuring fulfillment of all contractual obligations by Ericsson, Customer and 3PP
- To secure delivery compliance to both contractual and business case requirements, avoiding over or under delivery
- To secure that all governance instances (internal or external) are being followed by the MSIP organization and that the operational and financial performance is being correctly monitored and reported to the stakeholders according to SLA and MS Delivery strategy
- To secure that all internal agreements (WLA) between the MSIP and other delivery organizations are signed and reflect the contractual requirements
- For any solution delivered to the customer by any delivery organization under the scope of the service contracts
- To support KAM organization in contractual renegotiation or pre-sales opportunities for the specific customer
- To continuously seek for operational and financial performance improvement of the delivery solution, in line with contractual and business case expectations
- To manage the MSIP performance, securing fulfillment of the area objectives and responsibilities
- Delivering Results & Meeting Customer Expectations
Job Requirements
Education and Experience
- University degree in Electrical/Electronic Engineering, Telecommunication, Business Administration or equivalent experience in a related discipline.
- At least 12 years’ experience in operations, planning or engineering.
- At least 5 years of experience leading an organization within the Telecom industry
- Must have business understanding and specialized depth and/or breadth of expertise within MS operational delivery.
- Acts either as a broad generalist or deep expert, or is responsible for leading an area of expertise. Secures operational performance. Subject to a moderate level of control and review on non-routine assignment
Competence and Skills
- Persuading, Influencing and analyzing all situations
- Entrepreneurial & Commercial Thinking
- Relating & Networking
- Leading & Supervising
- Interprets business challenges and recommends best practices to improve products, processes or services.
- Ability to lead functional teams with moderate resource requirements
What’s in it for you?
With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.
Featured Jobs
Similar Jobs
- Chief Marketing OfficerGatedTalent - Connecting Top Executive Search Firms And Executives - Cairo, Egypt23 days ago
- Chief Operating Officer (COO) ...GatedTalent - Connecting Top Executive Search Firms And Executives - Riyadh, Saudi Arabia22 days ago
- Regional Chief Technology Offi...GatedTalent - Connecting Top Executive Search Firms And Executives - Riyadh, Saudi Arabia21 days ago