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Job Description
- Retail general managers are responsible for running the retail store.
- They mange everything from checking inventory to disciplining and training employees to deciding which products to stock on shelves.
- They make sure the store is performing well, that customers are satisfied, and that subordinates are productive.
- General managers can be asked to work in a variety of environments; they may work in the office, on the retail floor, or at a warehouse.
- They also are responsible for selecting, training, and coaching staff members. A retail general manager must be experienced with a variety of managerial duties.
- They should be able to do light lifting and able to stand on their feet or sit at a desk for long periods of time.
- Manage retail store staff, hire and train new employees, motivate current employees, schedule employee hours, and oversee payroll.
- Plan store layout and displays to simplify customer shopping and promote products.
- Resolve customer problems and handle customer complaints.
- Work to meet all sales targets, plan store sales strategies, analyze sales data, and work to expand sales.
- Prepare monthly Sales reports
Job Requirements
- Bachelor's degree
- MBA is preferred
- Excellent in English
- Excellent in MS.Office
- SAP Experience is preferred
- Team leadership skills are necessary for this position, as well as integrity and accountability.
- The most important qualification typically includes management experience, although a bachelor's degree may also be necessary. that a general manager needs to possess is experience in the managerial field.
- Computer experience and skills often are preferred, as a general manager may need to work with a variety of software programs and conduct some data entry.