IT Manager

The job holder will be responsible for managing the overall functioning of the information systems including providing the necessary infrastructure, implementing corporate IT initiatives, providing training to end users and ensuring adherence to IT and security policies at the location

Job Responsibilities:

• Develop requirements, outlines, budgets, and schedules for information technology Projects .
• Develop and implements policies and procedures for electronic data processing and computer systems operations and developments.
• Plan strategies and developmental plans for the welfare of the organization.
• Coordinate with department managers and GM for the development and implementation of the strategic plans.
• Perform all the management functions at the organizational level .
• Ensure that the developmental programs are designed in a way to meet the organizational goals and objectives.
• Interaction with executive levels both internal and external regarding matters that influence policies and strategies .
• Responsible for cross functional communication within El-Nasser department .
• Direct and manage the overall and day to day business and technical components of internal IT projects to ensure quality of IT products, solutions and deliverables.
• Identify , define, develop and implement techniques to improve engagement productivity, increase efficiency, mitigate risk, resolve issues and achieve cost savings for IT Department within El-Nasser .
• Build policies and procedures for IT Department .
• Fulfill all responsibilities as IT Regional Manager ( Budgeting, career planning for staff …. Etc.)
• Technical leader for company technological directions .
• Monitor and direct others to act in accordance with company initiatives, processes and methodology .
• Develop Security Standards, procedures, and guidelines for multiple platforms .
• Direct it tactical operations, including management of computer hardware and software, telecommunications and networks .
• Oversee and direct technology vendors and technology project teams contracted to implement Arkansas’s state-based insurance marketplace by established deadline. In addition, support work to implement the supporting technology and software , including input to overall project work plans, resource plans, schedules, project status, issues , and risks .
• Assist in the creation and management of procurement processes for the acquisition of technology products and services .
• Manage systems operations staffing, including recruitments, supervision, scheduling, development, and yearly evaluations .
• Prepare & control department budget .
• Direct daily operations of the department, analyzing workflow for improvements, establishing priorities, developing standards and setting deadlines .
• Direct, motivate and develop staff to ensure engagement, maximum individual contribution, professional growth and the ability to function effectively with their colleagues as a team .