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Job Description
- Supervising the implementation of all plans and organizing the internal work of the Department
- Participate in the development and implementation of management policies related to the telesales
- He is the primary responsible for the follow-up of the reports and the number of followers of the company page, the number of interaction on the page ... etc.)
- Inventory and stores of goods and quantity
- Communicate with customers to ensure good delivery.
- Coordinate with the distribution and warehouse department and ensure that the required quantity is supplied to the customers according to the agreement and the most documents to be delivered to all the requirements.
- Training the staff from customer service and telesales
- • Prepared a training plan for all employees in the administration, especially the new employees
- • Work on radical management solutions for the tilts
- • Commitment and commitment of all management personnel
Job Requirements
- At least 7 years of experience in TeleSales as a Team Leader (Pharmaceutical experience is a plus).
- Excellent in English.
- BA Degree.
- Exhibit good marketing skills to make high sales.
- Excellent presentation skills to convince customers about new products.
- Oversee day-to-day operation.
- In-depth knowledge of performance metrics.
- Good motivational skills to bring out the best in team members.
- Excellent communication and leadership skills.
- Organizational and time-management skills
- Ability to make good sales decision.
- Results-Oriented.
- Strong Relationship Building.
- Customer Service Skills.
