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Job Description
- Maintains proper workshop loading & co-ordination between groups & workshop zones.
- Controls the job flow inside the workshop.
- Conducts regular TSM Checklist evaluation.
- Ensures that customer’s vehicles are fixed right 1st time by implementing the set quality procedures.
- Ensures that customer vehicles are not damaged during repairs.
- Ensures that repair estimates are reasonable.
- Ensures High Quality of Vehicle Washing Prior to the Vehicle Delivery.
- Ensures that repairs are carried out as per request within promised delivery time & estimated cost.
- Ensures that other standards of Customer Satisfaction are met perfectly.
- Ensures chief technicians are following quality control policy & procedures & is fully responsible for total service quality.
- Ensures technicians are distributed in-groups as per skill requirements.
- Ensures the computerized & analysis reports are utilized for Follow-up with a technician to ensure the delivery in the promised time.
Job Requirements
- Bachelor degree in Mechanical Engineering 2 years experience in the same field.
- Computer literate.
- Very good command in the English language.
- Communication skills.
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