Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service Agent

Dr. Ashraf Khalil Clinic
Cairo, Egypt
Posted 5 years ago
49Applicants for1 open position
  • 41Viewed
  • 10In Consideration
  • 1Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Duties:

  • Assist patients in obtaining services, understanding policies and making health care decisions.
  • Interact with patients to provide information in response to inquiries about services and to handle and resolve complaints.
  • Build a good rapport with clients over the phone, social media and reception.

Job Requirements

Education:

  • Essential: Bachelor Degree.
  • Desirable: Additional training in customer services, sales.

Experience:

  • Essential: 1-2 years’ experience is required
  • Desirable: Experience in health care, medical or related industries.

Skills:

  • Active listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation: Actively looking for ways to help people.
  • Speaking: Talking to others to convey information effectively.
  • Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Time Management: Managing one's own time and the time of others.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Agent