IT Technical Support

Reefy - Maadi, Cairo

115
Applicants for
1 open position
21
Seen
11
Shortlisted
3
Rejected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Providing support to users and being the first point of contact for error reporting
  • Handling incidents tickets raised by end-users and managing technical documentation.
  • Performing IT routine tasks assigned by IT management.
  • Installing and configuring hardware and software components to ensure usability.
  • Troubleshooting hardware and software issues.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Establishing good relationships with all departments and colleagues
Job Requirements
  • Bachelor's degree in Computer Science or related field.
  • 2+ years’ experience in computer networks and systems maintenance.
  • IT certifications are preferred.
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.
About this Company

Reefy, established late 2007 and based in Cairo, operates within the diversified financial services sector, with the sole purpose of lending to unbanked clientele.
Reefy is the first company in Egypt to obtain the microfinance licence from the Egyptian Financial... (More)

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