IT Technical Support
Reefy -
Maadi, CairoPosted 5 years ago127Applicants for1 open position
- 21Viewed
- 11In Consideration
- 3Not Selected
Job Details
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Job Description
- Providing support to users and being the first point of contact for error reporting
- Handling incidents tickets raised by end-users and managing technical documentation.
- Performing IT routine tasks assigned by IT management.
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Establishing good relationships with all departments and colleagues
Job Requirements
- Bachelor's degree in Computer Science or related field.
- 2+ years’ experience in computer networks and systems maintenance.
- IT certifications are preferred.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Attention to detail.
- Good problem-solving skills.
