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Job Description
- Communicate with clients at a senior level to resolve inquiries and generate innovative ideas to support customers.
- Use client feedback to improve customer experience.
- Report on sales results on a regular basis and suggest improvements.
- Identify and approach potential clients.
- Stay up-to-date with product launches and provide support to clients and the sales team.
- Organize meetings with the customers to ensure all members are on board and deliver within deadlines.
- Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned long-term customer relationships.
- Proactively manages customers’ satisfaction and after sales service delivery by anticipating potential service problems, and monitoring satisfaction.
Job Requirements
- IT and Network background and maintenance service provider.
- Must have a good network and client base in the same field.
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