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Job Description
Job Summary
- Leads the digital transformation agenda and solutioning activity for our largest and most complex deals to deliver a step change in performance across patient experience, operational efficiency and clinical effectiveness.
- Jointly accountable with their sales and business advisory colleagues to drive DXC growth targets.
- Adept at defining “compound” solutions and the associated transformation steps that combine the power of DXC and partner capabilities in a way that maximizes client and patient value.
- These people need to be triple deep in HCLS, Technology and Leadership.
Essential Job Functions
- Able to work with HCLS clients (in particular with the CIO, CTO, CMIO and COO) to decompose their business and clinical strategy and goals into clear business problems and key performance indicators.
- Accountable for all aspects of client sales solutioning and subsequent success handover into HCLS delivery, including translation of Industry and client specific strategies and performance indicators into a HCLS digital blueprint and transformation plan with a compelling case for action.
- Understands deeply, the HCLS market, trends and regulatory frameworks and can reflect this context into all aspects of solutioning.
- Researches and brings to bear the latest technology trends and best practices and company preferred architectural frameworks and alliances
- Provide management processes from concept ideation through development, launch and maintenance. Interfaces with development, account and executive management to develop and grow their portfolio of solutions and offerings and to increase company productivity and profits.
- Promotes use of strategic solutions and offerings by the business development community and provides support to sales/proposal teams during the launch phase of the life cycle. Participates in solution selling activities to ensure that marketing plans align with sales and launch plans.
- Provides leadership and strategic guidance during the solution development process to ensure bridging of the gap between business problem faced by client and benefits available from company solutions and services. Translates customer requirements into operational strategies associated with each solution and offering to ensure client needs are met in a cost-effective and timely manner.
- Suggests appropriate upgrades or relevant solutions to enhance company competency in meeting changing business needs.
- Interfaces and participates in business development discussions across cross-functional teams and internal and external executive managements to ensure consistency in solution development and implementation.
- Facilitates reduced risks to client and company; manages solution profits and losses; participates in solution business plan creation; monitors solution financial performance against plan; assists in preparing financial models to ensure that client interests are met.
- Identifies business requirements; evaluates concepts such as market timing, compelling event and problem identification to ensure that delivered solutions meet both short and long-term company and client business performance expectations.
Job Requirements
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in business administration, computer science, information technology or related field preferred
- Ten or more years of business solutions experience in the HCLS Industry
- Experience of defining, solutioning and delivering a digital blueprint and transformation for an HCLS client
- Experience in solutioning and delivering industry applications such as EPR, EMR, PACS, RIS, Prescribing etc)
- Experience in key industry applications (standards (EMR, FHIR, HL7, etc) and industry regulation (HIPPA, GDPR, etc)
- Experience working with company products and services, business processes and re-engineering
- Experience working with business environment, business industry and competitor products and services
- Experience working with appropriate programming languages, operating systems, product-line hardware and software
- Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables
- Experience working with administrative and/or workflow systems
Other Qualifications
- Strong communication skills to communicate with customers, support personnel and management
- Strong skills at managing risks during product launches
- Strong creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
- Strong human relations skills to select, develop, mentor, discipline and reward employees
- Ability to create and maintain formal and informal networks
- Ability to lead and work in a team environment
- Willingness to travel
