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Manager, Account Management in Cairo, Egypt

Mastercard
Cairo, Egypt
Posted 5 years ago
234People have clicked1 open position
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Job Details

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Job Description

  • Manage MasterCard relationship with key customer accounts (banks)
  • Work under the guidance of the Country Manager to achieve business objectives
  • Demonstrate MasterCard thought leadership thru business knowledge transfer and sharing global best practices with the assigned accounts
  • Developing the accounts strategy, for the assigned accounts, in-line with the country objectives
  • Full ownership of the P&L of the assigned accounts.
  • Full ownership of the end to end relationship with the assigned accounts
  • Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
  • Leads and manages existing customer relationships, and works to identify opportunities and customer needs
  • Partners with customers to deliver customized solutions and comprehensive consulting support
  • Responsible for pipeline management at the account level
  • Responsibilities
  • Contributes to the achievement of sales and net revenue targets
  • Assists with analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis
  • Assists in designing strategies, messaging and proposals for customers
  • Supports the management key customer relationships at manager levels
  • Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
  • Assists in local projects and cross-functional initiatives
  • Responsible on the Voice of Customer results

Role

  • Primary responsibility for managing the relationship at the assigned accounts and strengthen customer engagement at all levels
  • Lead and build business development strategy for each assigned account with full responsibility of the profitability
  • Engage with MasterCard cross functional team to design and execute tactical plans to execute the customer strategy and bring relevant business best practices
  • Leverage all MasterCard brand, sponsorship properties, products, and technological payment solution to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value
  • Grow MasterCard share within the assigned accounts
  • Responsible for all administrative and operational issues relate to the assigned accounts
  • Uncover business opportunities and work with MasterCard cross functional team to assess new concepts and ideas of new products that support the market strategy
  • Work closely with the country manager to recommend and develop market strategy, business planning, expense management, budget, financial monitoring …etc.

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