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ERP System Trainer

Compuscope
Nasr City, Cairo
Posted 5 years ago
42Applicants for5 open positions
  • 24Viewed
  • 11In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • We are seeking candidates who have experience in training, accounting or ERP software. Duties will include training, configuration and consulting.
  • Responsibilities

Client-Based:

  • Works with clients implementing or upgrading SSB ERP software to train end users on specific functionality and system workflow
  • Assists with documenting detailed training guidelines and end-user documentation
  • Conduct selected (set-up and transactional) standard product training on SSB ERP, either remotely or on-site, as determined by the client needs
  • Assists with helping clients cleanse and prepare data for conversion
  • Earns the respect of our clients through the demonstration of adaptability, tact, resourcefulness and proactive communications

Team-Based:

  • Assist Support Services with providing client (helpdesk) support as needed
  • Assist Quality Analysts with software testing as needed
  • Collaborates with other Implementation team members, Project Managers, Consultants, and Software Developers as needed to meet client expectations

Other:

  • Complete other duties and responsibilities as assigned
  • Strong troubleshooting, reasoning, and problem-solving skills required

Job Requirements

  • Excellent communication and presentation skills.
  • 1-4 years of combined progressive facilitation and instructional design experience.
  • Strong writing skills, with extensive experience in developing end-user documentation.
  • Experience with full lifecycle ERP implementations for company-wide rollouts.
  • Advanced experience with Microsoft Office Word, PowerPoint and Excel.
  • Experience in leading formal training sessions
  • Ability to constantly learn and adapt to new technologies.
  • Ability to communicate and build effective working relationships across a diverse group of people and departments.

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JobsIT/Software DevelopmentERP System Trainer