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Talent Acquisition Manager

Sykes Enterprises
Maadi, Cairo
Posted 5 years ago
79Applicants for1 open position
  • 31Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Collaborate with all departments to assess staffing requirements and develop appropriate action plans to implement and address them expediently
  • Ensure that new hires properly match both role and competency profiles and are in line with approved budgeted headcount
  • Maintain and regularly update job descriptions and organization chart
  • Prepare monthly reports to the Head Management about the status of recruitment activities, Forecasted headcount and current headcount
  • Sign offers for all new hires and ensures the completion of all their personal files
  • Ensure that the recruitment team utilizes innovative and competitive recruitment strategies and processes
  • Initiate and follow up on the agreements with specialized recruitment agencies.
  • Hire, develop, and motivate the recruitment team
  • Create a structured sourcing plan for SYKES Egypt, which meets current operations and future business expansions
  • Be a Trusted Partner for the Operational teams and the other departments to ensure an understanding of future growth plans and the need for pipeline creation to ensure all recruitment needs of the business are met
  • Report all projects and plans progress to key stakeholders
  • Support the new client sales process during the site visits / RFP responses requiring specific inputs
  • Review the recruitment processes continually with site stakeholders & the Head of Supporting Functions to ensure continuous improvement and efficiency
  • Develop the Company’s employer branding by building external relationships particularly with universities / schools, student organizations and communities, as appropriate
  • Develop the Company’s employer branding though social media channels
  • Liaise with other organizations for different projects such as internships and cultural exchanges
  • Launch and lead SYKES language academy program

CORE COMPETENCIES

Planning - Sets standards for, plans for, and improves work performance. Identifies action steps and develops realistic plans needed to accomplish objectives and team goals. Focuses, aligns, optimizes, and improves resources and the use of resources to achieve goals.

Execution - Manages work and work performance, holds associates accountable to effectively and efficiently complete work responsibilities. Demonstrates initiative, works to achieve results, meets or exceeds goals, acts on opportunities to create value.

Building Relationships - Establishes relationships and enhances the levels of cooperation, collaboration, and trust that exist between people. Interacts with others personally, competently, and effectively. Establishes relationships inside and outside of the organization.

Analysis - Proactively analyses problems, situations, and circumstances and their impacts on the business. Integrates information, guidelines, and requirements from different sources to evaluate alternatives and make effective decisions. Draws accurate, useful conclusions from financial, business, and quantitative information.

Continuous Improvement - Builds understanding of stakeholders’ and organizational expectations that support Operational Excellence. Leads efforts to standardize and to improve key processes. Identifies new cost saving opportunities.

Focus on Internal Customers - Builds and delivers customer-centered solutions that meet as many aspects of desired customer experiences, products, and services as possible. Identifies opportunities that will benefit the customer and works in partnership with the customer to drive the business forward.

Influence - Influences and motivates others, clearly communicates appropriate information on how associates can contribute to the goals of the organization. Positions and explains ideas and proposals in ways that get support from others.

Engage and Inspire - Fosters personal achievement and excellence. Articulates and inspires commitment to a vision and plan of action aligned with organizational mission and goals. Instils and sustains organization-wide energy and optimism,

Job Requirements

  • Fluency in English is a MUST
  • Massive hiring Experience is a must
  • 5+ years of experience as a supervisor is a must
  • Strong knowledge of sourcing, talent acquisition, recruitment and selection processes
  • Demonstrate the ability to build effective relationships with internal and external customers

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