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Job Description
Primary Objective: Maximize employee productivity & well being to achieve the company’s objectives; attract, recruit and retain the best caliber in the job market; direct and implement training & development Programs; ensure employee job satisfaction and create a motivational working climate.
Job Description:
- Creates a positive work environment for all employees
- Analyses company manpower requirements and makes recommendations on selection and development activities to meet manpower need
- Develops and implements recruiting and screening systems and procedures to attract and secure qualified candidates for vacancies
- Interview, select and recruit best calibers in the job market.
- Use various techniques to retain the employees and increase employee job satisfaction and create a pleasant job climate.
- Directs and co-ordinates responses to union, grievances and employee complaints
- Conduct a training assessment need analysis to identify employees’ need for training and development, recommends and monitors individual development plans.
- Handles requests for training and transfers within the company
- Seeks advise from Human Resources Consultants and external educational institutes to keep well informed of latest human resources techniques
- Ensures compliance with company Human Resources guidelines, policies and procedures, as well as labor law, rules and regulations
- Ensures disciplinary action is taken as required utilizing consistency, fairness and respect
- Establishes and maintains complete and accurate employee files.
- Handles & co-ordinates personnel issues such as social insurance, vacations, sick leaves, etc.
- Administers and analyses annual employee survey and makes recommendations to Department Managers and President on how to increase satisfaction in identified areas
- Conduct Training assessment need analysis in coordination with managers to develop training & development programs.
- Monitors all company based training, and proper follow-up, and conducts training as required, evaluate and assess results to ensure that all employees provide a high standard of customer service
- Administers special employee promotions (e.g. employee of the month/year programs)
- Ensures that all new employees receive structured employee orientation, following the agenda and material of the Company new hire orientation program and informs employees on benefits, employee policies, etc.
- Ensures that all employees attend mandatory training sessions, and maintains documentation of their attendance
- Directs and co-ordinates the payroll, bonuses and performance appraisal activities in the company, to ensure employee satisfaction and compliance with law and cost control
- Assures employees receive proper salaries and other related benefits
- Determines and communicates standards of performance to employees
- Evaluates employee performance regularly in relation to standards set through job descriptions and task breakdowns (if applicable)
- Ensures that Department Managers and Supervisors conduct performance appraisals in a well-planned, professional, non-discriminatory way
- Keeps Department Managers and General Manager informed of performance appraisals past due, and follows-up on performance appraisals conducted inappropriately
- Conducts salary survey annually and recommends salary structure to Department Managers and President.
- Develop, implements and monitors the departmental business plan and budget.
Job Requirements
- Can join immediately or on a short notice period
- Business awareness and management skills.
- Organizational skills and the ability to understand detailed information.
- IT and numeracy skills, with strong IT skills required if managing/operating
- Computerized payroll and benefits systems.
- Interpersonal skills to form effective working relationships with people at all levels.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- The ability to analyze, interpret and explain employment law.
- Integrity and approach-ability, as managers and staff must feel able to discuss sensitive and confidential issues with you.
- Curiosity and a willingness to challenge organizational culture where necessary.
- The ability to compile and interpret statistical data and communicate it in a professional and understandable manner.
- Influencing and negotiating skills to implement personnel policies.
Potential to handle a leadership role.
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